Cancellation policy & cancellation form

Consumers have a right of withdrawal according to the following provisions, where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to their commercial or independent professional activity.

A. Right of Withdrawal Information

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last item.

To exercise your right of withdrawal, you must inform us (VR Coach GmbH, Industriestrasse 35, 5600 St. Johann im Pongau, Austria, Tel.: 0043-650-3505980, Email: info@vr-coach.at) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the delivery costs (except for the additional costs resulting from you choosing a delivery method other than the least expensive standard delivery offered by us), without delay and no later than fourteen days from the day we receive your notice of withdrawal from this contract. We will use the same payment method for this reimbursement that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement. We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us without delay and in any case no later than fourteen days from the day you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

You will bear the direct costs of returning the goods.

You will only be responsible for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to examine their condition, characteristics, and functioning.

B. Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and send it back.

To

VR Coach GmbH
Industriestrasse 35
5600 St. Johann im Pongau
Österreich
E-Mail: info@vr-coach.at

I/we (*) hereby withdraw from the contract I/we (*) concluded for the purchase of the following goods (*)/the provision of the following service (*).

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only if sent on paper)

_________________________
Date

(*) Strike out the incorrect option.